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FAQs

What is GSM? ?

GSM stands for Grams per Square Meter which is a measure of the density of the Butterfly Duvet. The higher the GSM, the warmer the Duvet.

What is Microfiber? ?

It consists of very fine threads combined to form a single thread. Microfibers are so thin (100 times thinner than a single strand of human hair) that when woven together they create an exceptionally soft, warm and lustrous product giving you ultimate comfort.

How do I place an order??

Navigate through the products listed in the site and simply click on the product or quick-view button and click “add to cart”.

The product you’re interested to buy will be added in a virtual “shopping cart” and you can at any time click on the trolley icon on the top menu grid to view what is in your trolley.

You can uncheck items before purchasing if you e.g. clicked accidentally more numbers for a certain item.

If I place an online order, when do I get my delivery??

If you live within Nairobi, we will deliver as soon as the next working day depending on whether the product is in stock.

We will however take 3-5 working days for areas outside Nairobi and in Kenya.

Is this site Secure??

Yes. Butterfly bedding is a secure site and all personal information is safe and is not shared to any 3rd party or used for any marketing and promotional purposes. All information provided is to enable a smooth service delivery and a secure shopping experience to our valued clients.

For any more help that you may need on this matter, kindly send us and email on >email< and we will get back to you.

What are the payment options available??

Butterfly accepts the following: M-pesa, Airtel money, Orange money, Yu cash,  visa card, and master card.